- #Southwest airlines cancellation policy during covid how to#
- #Southwest airlines cancellation policy during covid full#
To cancel your flight, click the "Cancel flight" link for the respective flight. Within your account, Southwest displays all your upcoming reservations. Even if you booked a round-trip itinerary, you can cancel just one direction if needed. If you booked your flight directly through Southwest, you can easily cancel your flight online.
#Southwest airlines cancellation policy during covid how to#
Related: Easy ways to earn more Southwest Rapid Rewards points How to cancel a Southwest flight Even the taxes and fees paid for the award reservation can go back to the original credit card used for the purchase. You can cancel award flights without penalty and the points you redeemed will go back into the account you originally used to book the flights. This generous Southwest cancellation policy also applies to tickets purchased with Southwest Rapid Rewards points, regardless of the fare type booked. Related: The best Southwest Airlines credit cards Canceling a Southwest reservation booked with points If you need to cancel your flight, you'll receive the amount paid straight back to the credit card you used to book the reservation. See privacy policy.Īnytime and Business Select fares are fully refundable. The Points Guy will not share or sell your email. I would like to subscribe to The Points Guy newsletters and special email promotions. The amount paid goes back to the credit card you used to book the flight, so you don't have to worry about a flight credit.
#Southwest airlines cancellation policy during covid full#
This fare credit no longer has any expiration date, but it's only transferable to another Rapid Rewards member if you booked a Wanna Get Away Plus fare.Īdditionally, if you cancel a paid reservation within 24 hours of booking the flight, you can cancel your flight for a full refund (per the Department of Transportation rules). However, even if you need to cancel your Southwest flight, as long as you do so more than 10 minutes before the flight's scheduled departure, you'll receive a credit for the exact amount paid. Most passengers find themselves booking Wanna Get Away or Wanna Get Away Plus fares, as these are the least expensive fare types. The exact Southwest refund policy varies across these fares. Southwest offers four different types of fares - Wanna Get Away, Wanna Get Away Plus, Anytime and Business Select. The process is very similar for paid and award reservations. It was the best airline deal in North America, and it was discussed here ad nauseoum for months.Southwest makes it extremely easy to cancel a flight.
Others figured out that if they had travel funds that did not qualify, that they could simply use those funds to buy new tickets and then cancel those tickets between 3/1/20 and 9/7/20 and they would receive new travel funds with that 9/7/22 expiration date. Southwest gave passengers who cancelled flights between 3/1/20 and 9/7/20 a new expiration date for travel funds: 9/7/22. Politicians were encouraging citizens to get out to enjoy the Chinese New Year and Mardi Gras - because there "was nothing to worry about. People were out enjoying the MLK birthday day off in January -Same with President's day in February. It seems their message is "don't fly - we'll keep your travel funds - sorry." It's disappointing to say the least.Īctually, Covid "worries didn't even begin to kick in until late February, and not in earnest until almost mid-March. I have been a customer of Southwest for many years because they are generally a flexible airline but this policy seems really unfair considering the situation with the pandemic.
These travel funds were not eligible to extend to the Sept 2022 expire date - not sure why. Although Covid was not accepted as a reality in the US it was very evident with news coming from overseas last January which is why I canceled the flights. Customer service said they can consider extending the expire date after the tickets actually expire but for a $100 fine. but with Covid blowing up again and travel discouraged I will be unable to use them over the holidays. I am trying to extend the expiration date on travel funds for $500 tickets I canceled last January due to Covid. Just got off the phone with customer service.
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